Characteristics of Public Relations
Public relations function is executed in accordance with the characteristics contained in any public relations activities, namely:
a. PR is the communication activities in an organization that is a two-way reciprocal.
b. PR is supporting the achievement of the goals set by the management of an organization.
c. Public targeted public relations activities are public external and internal public.
Public relations function is executed in accordance with the characteristics contained in any public relations activities, namely:
a. PR is the communication activities in an organization that is a two-way reciprocal.
b. PR is supporting the achievement of the goals set by the management of an organization.
c. Public targeted public relations activities are public external and internal public.
d. Operationalization hubungancyang public relations is to foster harmony between the organization with the public and prevent the occurrence of either psychological barriers arising from the organization or from the public.
(Effendy, 1998: 24)
The first characteristic, namely public relations public relations activities a two-way reciprocal, that is the first lines of communication in the form of information dissemination by the company through public relations, after which the process of delivering a response or public opinion on the part of the public to public relations.
The second characteristic that public relations is supporting the achievement of the goals set by the management of an organization. The point is that communication activities are run by the public relations efforts will support the company in achieving its intended purpose. Public relations is trying to communicate the company's program as well as possible to the public, until the objectives of the program set by the company can be realized, it is a realization that public relations support the achievement of corporate goals.
The third characteristic, namely, the public targeted public relations is a public internal and external public. Public within the organization directed and deployed to the achievement of the stated goals of the organization. Individual behavior as a public employee is directed internally in order to fit, in harmony, and harmony with the goals of the organization or company. How that is done by public relations is to perform the processes of communication.
Characteristics of the four operations of public relations is to foster a harmonious relationship between the organization and the public and prevent the occurrence of psychological barriers, whether they arise from the organization or from the public, that is public relations trying to create a harmonious atmosphere between the public and companies. A harmonious relationship include a pleasant attitude (favorable), goodwill (goodwill), understanding (mutual understanding), tolerance (tolerance), mutual trust (mutual confidence), respect (mutual appreciation), and a good image (good image ). (Effendy, 118: 25). In addition public relations should also be sensitive to the symptoms that arise in public, this is done so that if there is a negative symptom of the public, public relations can immediately take countermeasures.